Shipping & Returns
Shipping & Returns
Shipping Information
Free Shipping Details:
- Product exclusions may apply, including over-sized items and certain brands.
- Available to ship to lower 48 States only.
- Cannot be combined with any other sales or promotions.
Shipping:
- Please allow up to 2-3 business days onces your order is placed before it is shipped.
- Shipping dates are not guaranteed, actual delivery date may vary.
- USPS not available for all products or orders.
- Items sent direct from manufacturer may need additional time to send.
- APO/FPO, zips with 093 and other military installations may have shipping restrictions or delays.
Product Returns Information
If you are not satisfied for any reason you may return new and unused items in the original box with all accessories within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller or purchaser. Special orders are not returnable.
In order to receive a refund, all merchandise must posess the original manufacturer tags and identification stickers. Defective merchandise shall be returned directly to the manufacturer under their return policy; we can help you with that. All returns must be insured and postage prepaid. Please, clearly print/type your name and address on the outside of the package. Merchandise must include a copy of our invoice or packing slip. Shipping and Handling is non-refundable.
Island Beach Gear reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.
Please contact us for any further instructions on returning the merchandise.
Island Beach Gear
2 West 9th Street
Ocean City, NJ 08226-3414
USA
Phone: 1-800-643-0474
Email: help@islandbeachgear.com